Privacy Policy

1. Introduction

Antelope Valley AI ("we," "us," or "our") operates the website antelopevalleyai.com and provides AI-powered receptionist, lead capture, and business automation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide

• Contact information: Name, email address, and phone number submitted through our forms
• Business information: Business name, industry, service needs, and other details you share when requesting a demo
• Communications: Messages, questions, or feedback you send us

Information Collected Automatically

• Usage data: Pages visited, time spent on site, clicks, and referring URLs
• Device data: Browser type, operating system, screen resolution, and IP address
• Cookies: Small data files stored on your device to remember preferences and analyze traffic (see Section 6 below)

Information From Our AI Services

If you are a client using our AI receptionist or automation services, we may process:

• Call recordings and transcripts handled by our AI system on your behalf
• Lead information captured during AI-handled calls and text conversations
• Appointment and scheduling data

This data is processed on your behalf as your service provider. You remain the data controller for your customer information.

3. How We Use Your Information

• To provide, operate, and improve our AI receptionist and lead capture services
• To respond to your inquiries and schedule demos
• To send service-related communications about your account
• To analyze website usage and improve user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

We do not use your information for unrelated marketing purposes. We will never sell your personal data.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only:

• With service providers who help us operate our business (hosting, communication platforms, payment processing). These providers are contractually bound to protect your data.
• With AI infrastructure providers who power our voice and text AI systems, solely for the purpose of delivering the service
• When required by law, regulation, subpoena, or legal process
• To protect rights and safety of Antelope Valley AI, our clients, or the public
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls limiting who can view personal data
• Regular security reviews of our systems and practices

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Essential cookies: Enable core site functionality and security
• Analytics cookies: Help us understand how visitors use our site so we can improve it

You can control cookies through your browser settings. Disabling cookies may affect certain website features. We do not use advertising or third-party tracking cookies.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Lead information submitted through our forms is retained for up to 24 months unless you request earlier deletion. Client service data is retained for the duration of your service agreement plus 12 months.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

California residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, contact us at the email below.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, contact us:

• Email: [email protected]
• Contact form: antelopevalleyai.com/contact